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Articles on:Getting started
All you need to know about getting started with Hey Help.

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  • Getting started
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  • How to connect your API key to HeyHelp
    Hey Help gives you full control over which AI engine powers your assistant. Whether you're using OpenAI, Google Gemini, or Anthropic, connecting your API key is simple and secure. Why connect your own API key? Bringing your own key (BYOK) has a few major advantages: No markups – You pay the provider directly at their rates. More flexibility – Switch models anytime. How do I choose the right AI provider? Here’s a quick guide to help you compare Google, OpenAI and Anthropic:Popular
  • Understanding key differences across API providers
    When connecting your own API key to Hey Help, you can choose from three major AI providers: Google (Gemini) OpenAI (GPT) Anthropic (Claude) Each offers different features, pricing models, and strengths. This guide will help you decide which provider is best for your email assistant workflow.Few readers
  • How self-learning works
    HeyHelp comes with a self-learning system that improves its tagging accuracy over time. Here’s how it works and how to review insights. What counts as "learning" Tag swaps are what matter If HeyHelp applies a label (e.g. “Action required”) and you swap it for another (e.g. “FYI”), HeyHelp records that as a correction. These corrections are later turned into insights you can review and approve. No label → adding a HeyHelp label won’t teach it If you have an old email wFew readers

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