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🛠️ Troubleshooting
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Troubleshooting: “You exceeded your current quota, please check your plan and billing details”
If you’re seeing the error: "You exceeded your current quota, please check your plan and billing details", it means your selected AI provider (OpenAI or Anthropic) has reached its usage limit or doesn’t have an active billing method set up. What does this error mean? This message comes directly from the AI provider (not Hey Help). It typically happens when: Your free usage has run out Your account has no billing method You’re on a limited trial plan or exceeded your quota
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